Qantas Looking to Speed-Up Check-Ins of Frequent Flyers

Qantas Ltd

Qantas Ltd. has announced that with a new technology, which will be launched as early as next year, check-in time of the airline's frequent flyers will be reduced to at least half of what it is now. With special, high-tech boarding passes, customers will be able to zip past all the formalities, thus shortening the time otherwise needed.

While talking about the Qantas' Airport of the Future program, Chief Executive Alan Joyce explained that the initiative would help customers escape long queues. "'Qantas Frequent Flyers' cards will be embedded with an intelligent chip, transforming them into personal boarding passes linked to permanent bag tags. This will enable Qantas passengers to swipe their Frequent Flyer card on a reader and head to a simplified baggage drop, or straight through the security process", he shared.

The technology, which will first hit the Perth airport; and Sydney, Melbourne, Brisbane, Adelaide and Canberra will soon follow, is being made available to Qantas Frequent Flyers Silver to Platinum members. Qantas Club Members are eligible as well.

The carrier has not forgotten about its other passengers, and Bronze Frequent Flyers as well as flyers who are non-frequent will also see substantial improvements in the check-in systems, including faster bag drop.

Business: 
Technology: 
General: 
Region: 
Companies: