Warning Rate Payers of an Expected Hike, Auckland Council Spends $90,000 on Telephone Calls and Letters
There is a rate rise coming for the Auckland residents and the Auckland Council made a herculean effort to warn the people in advance by making individual phone calls.
Almost 12,000 telephone calls are being made to warn the ratepayers about what they are to expect soon. Apart from that the council has been also sending about 77,000 letters to some to make them aware about the rates notices that will arrive soon.
The rating database of the council will be going live at midnight today and will be available online. The telephone and mailing efforts is a prior warning to the people.
A spokeswoman from the agency said that the campaign run with the phone calls will be funded by the long-term budget of the council which was initially $60,000 but if needed there is an option to add $30,000 more. She said, "The call is a chance for council staff to talk through changes to rates as a result of revaluation, transition, change of property and the transport levy..."
Thought the council is making an effort to make the people aware of the expected rate hike, yet some people feel that it is a great waste of money.
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