It has been recently revealed in a report that the NHS Alliance and National Association of Primary Care have conducted a survey so as to find out the functioning of the CCGs. In the wake of this, there were 95 responses that were received from the four major health authorities of the area. These were namely, NHS Midlands and East (32.6%), and NHS South of England (21.1%), NHS North of England (33.7%); and the NHS London (12.6%).

It was further added that there were many respondents who were not completely satisfied with the commissioning support program. There was also less than a fifth, who was of the view that they were satisfied with the facilities, whereas a huge 84.2% were of the view that they hadn't received enough information about the many different options they had available.

There were many who were of the view that commissioning support wasn't properly available when people needed it the most. There were many groups of people who also feel that the PCTs shall offer services that are unaffordable, making it all the more difficult for them to get their required services in healthcare.

"This survey is just a snapshot of what is taking place locally around the country. Overall, the results do not inspire any confidence in the manner, in which the clinical commissioning reform agenda is being rolled-out, nor, specifically", said Dr. Charles Alessi, a senior figure in the Clinical Commissioning Coalition.

There is need for more attention to be paid by both the sides in this regard. The PCTs need to be more easily approachable and open to conversation. This alone shall help in the effective satisfaction levels being achieved by people.