Amazon is under scanner for its Silk browser which is one of its Kindle Fire tablet. It has been said that the company uses this browser to gather the information of its Kindle users.
It was in October when this matter got noticed by Edward Markey, who is a Massachusetts Democrat. He asked Amazon to report him how Silk is able to collect personal information about its users and also how it collects data.
It seems that Markel is not happy with Amazon’s response and affirmed that if Amazon is collecting personal information of its users then, it is their duty to tell them about it otherwise it would be breach of trust.
Silk is actually a split browser and helps in providing speedy browsing experience but later it was speculated that Silk could be used by the parent company to track the activities of Kindle Fire tablet users.
Amazon said they very well know that they have maintain confidentiality of their users personal information and Silk only helps them to aggregate browsing information but that does not include any personal information of its users.
The browsing information which is not at all associated with customer identity remains in the Silk for not more than 30 days, said Amazon. But this explanation has not satiated Markel who has pledged to follow the case until he finds a satisfactory answer.
Markel said, "Amazon's responses to my inquiries do not provide enough detail about how the company intends to use customer information, beyond acknowledging that the company uses this valuable information”.
The Electronic Frontier Foundation supported Amazon and affirmed that when this case got in the public, they also conducted an investigation on them, but they did not find anything which should be suspected.
Silk is a great feature on the tablet and they are completely satisfied with it, said the EFF.